[cisco-voip] Reporting packages

[Brian Meade]

What's your definition of an abandoned call without contact center?  Are
you doing call queuing on the hunt pilots?

Brian

On Thu, Oct 16, 2014 at 10:30 AM, Leslie Meade <Leslie.Meade at lvs1.com>
wrote:

>  I am looking for a call reporting application that will also take into
> account abandoned calls. The client is not running UCCX and wants to get
> reports on this.
>
> Now I know there are lots of applications that will do in, out and how
> long they were on a call for (that’s just normal call accounting), but they
> have asked for abandoned calls
>
>
>
> Cheers
>
>
>
>
>
> Leslie
>
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