[cisco-voip] Reporting packages

Brian Meade bmeade90 at vt.edu
Thu Oct 16 10:37:13 EDT 2014


What's your definition of an abandoned call without contact center?  Are
you doing call queuing on the hunt pilots?

Brian

On Thu, Oct 16, 2014 at 10:30 AM, Leslie Meade <Leslie.Meade at lvs1.com>
wrote:

>  I am looking for a call reporting application that will also take into
> account abandoned calls. The client is not running UCCX and wants to get
> reports on this.
>
> Now I know there are lots of applications that will do in, out and how
> long they were on a call for (that’s just normal call accounting), but they
> have asked for abandoned calls
>
>
>
> Cheers
>
>
>
>
>
> Leslie
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20141016/1ca939e3/attachment.html>


More information about the cisco-voip mailing list