[cisco-voip] INCOMING PSTN CALLS UNKNOWN

[James Buchanan]

Hello,

On the voice-port in the router, you must make sure you have caller ID
enabled. I believe the command is caller-id enable.

In the CallManager configuration, under your Route List, click on the Route
Group. Make sure that either an external phone number mask is assigned, or
change the setting to "On" and set the External Phone Number Mask on the
directory number of the phone.

Thanks,

James

On Fri, Oct 24, 2014 at 11:09 AM, Eteng Okoi <eteng.okoi at unicem.com.ng>
wrote:

> DEAR ALL,
>
> PLEASE I NEED YOUR SUPPORT.
>
> INCOMING CALLS APPEAR AS UNKNOWN NUMBER ON MY CISCO PHONE WHOSE
> CONFIGURATION IS AN FXO PORT
>  AND
>  ALSO CALLING OUT THROUGH E1 CARD SHOWS MY LOCAL CISCO IP PHONE EXTENSION
> NUMBER INSTEAD OF THE PILOT NUMBER.
>
>
> PLEASE I NEED YOUR HELP.
>
> THANKS.
> --
> Eteng Okoi
> Network Engineer
> Cell: 234(703)4153530 Ext:2601
> E-mail: eteng.okoi at unicem.com.ng
> Website: www.unicem.com.ng
>
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