[cisco-voip] 2n Helios no video to Cisco 9971

Jonathan Charles jonvoip at gmail.com
Tue Sep 2 00:51:09 EDT 2014


I think it was just a matter of locations and region CAC/Codec... Will test
in the AM.


On Mon, Sep 1, 2014 at 9:40 PM, Brian Meade <bmeade90 at vt.edu> wrote:

> Check the SDP messaging to see what the Helios phones are offering for
> video capabilities if any at all and then see if there's any overlap with
> the capabilities on the 9971.
>
> Brian
>
>
> On Fri, Aug 29, 2014 at 8:16 PM, Jonathan Charles <jonvoip at gmail.com>
> wrote:
>
>> We installed a couple of 2N Helios IP Vario phones and we have them
>> calling a hunt pilot to ring a group of Cisco 9971s, audio works fine;
>> however, we are not getting video on the 9971s.
>>
>> We have enabled video on the 9971s and ensured there is unlimited video
>> bandwidth in the location.
>>
>> No matter what we do, no video shows up...
>>
>> We are running CUCM 8.6.2.23900-10 and 2N Helios 2.8 (latest)...
>>
>>
>> Any ideas?
>>
>>
>>
>>
>> Jonathan
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20140901/c4499594/attachment.html>


More information about the cisco-voip mailing list