[cisco-voip] 2n Helios no video to Cisco 9971

[Brian Meade]

Check the SDP messaging to see what the Helios phones are offering for
video capabilities if any at all and then see if there's any overlap with
the capabilities on the 9971.

Brian


On Fri, Aug 29, 2014 at 8:16 PM, Jonathan Charles <jonvoip at gmail.com> wrote:

> We installed a couple of 2N Helios IP Vario phones and we have them
> calling a hunt pilot to ring a group of Cisco 9971s, audio works fine;
> however, we are not getting video on the 9971s.
>
> We have enabled video on the 9971s and ensured there is unlimited video
> bandwidth in the location.
>
> No matter what we do, no video shows up...
>
> We are running CUCM 8.6.2.23900-10 and 2N Helios 2.8 (latest)...
>
>
> Any ideas?
>
>
>
>
> Jonathan
>
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