[cisco-voip] Jabber/ Phone DND

Ryan Ratliff (rratliff) rratliff at cisco.com
Fri Sep 12 10:47:51 EDT 2014


I think it would have to so with shared lines and DND. If you have shared lines and place one into DND the other still ring and not show that one is in DND

This is correct. DND on a phone is for the device, not for the line or user.  DND in Jabber is for the user, and Jabber is apparently reaching and setting DND on the phone as well.  This is not a behavior I'd observed before but it's a holdover from the transition from device-based features to user-based features.  The phone DND hasn't caught up and I can't say whether it ever will.

-Ryan

On Sep 11, 2014, at 12:07 PM, Leslie Meade <Leslie.Meade at lvs1.com<mailto:Leslie.Meade at lvs1.com>> wrote:

I have two jabber end points with ip phones as well.

User A puts his desk phone into DND, this presence state is not showing on his or other users Jabber clients.
However if User A puts their Jabber into DND the desk phone will go into DND and since jabber was put into DND presence is shown.

I think it would have to so with shared lines and DND. If you have shared lines and place one into DND the other still ring and not show that one is in DND


From: bmeade90 at gmail.com<mailto:bmeade90 at gmail.com> [mailto:bmeade90 at gmail.com] On Behalf Of Brian Meade
Sent: Thursday, September 11, 2014 9:03 AM
To: Leslie Meade
Cc: cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>)
Subject: Re: [cisco-voip] Jabber/ Phone DND

Are you saying that a shared line on Jabber isn't changing to DND when the IP Phone goes DND?  Or User B on Jabber observing User A doesn't see User A go Busy when User A's IP Phone is set to DND?

On Thu, Sep 11, 2014 at 11:35 AM, Leslie Meade <Leslie.Meade at lvs1.com<mailto:Leslie.Meade at lvs1.com>> wrote:

Is there a reason why DND on an IP Phone does not show as DND on a jabber client ?

All other states are working except for DND

Cheers

Leslie



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