[cisco-voip] UCCX tomcat - move to CA signed certificate Gotya's?

[Matthew Loraditch]

The only gotcha I can think of is, if you are on newer versions even though it’s one cert you have to restart Tomcat, CUIC and Finesse, if you are using it, as they all run as separate instances.

HTH


Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
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From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Anthony Holloway
Sent: Sunday, September 14, 2014 10:12 PM
To: Andrew Grech
Cc: Cisco VoIP Group
Subject: Re: [cisco-voip] UCCX tomcat - move to CA signed certificate Gotya's?

Andrew,

Check out the port utilization guide to figure out what tomcat is responsible for.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/configuration/guide/UCCX_BK_P89325D5_00_port-utilization-guide-uccx-902.pdf

On Sunday, September 14, 2014, Andrew Grech <agrech88 at gmail.com<mailto:agrech88 at gmail.com>> wrote:
I'm going to signing my UCCX tomcat certificate with a internal trusted root authority this week and restarting the Tomcat service. Can anyone think of any issues this may cause for logged in agents or the contact center general?

This is going to be done for the socialminer agent desktop page.

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