[cisco-voip] UCCX tomcat - move to CA signed certificate Gotya's?

[Matthew Loraditch]

I had to upload my root, but it was internal, not sure about public CAs.


Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

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From: Andrew Grech [mailto:agrech88 at gmail.com]
Sent: Monday, September 15, 2014 7:54 AM
To: Matthew Loraditch
Subject: RE: [cisco-voip] UCCX tomcat - move to CA signed certificate Gotya's?


Thanks im actually doing it now on uccx 9.02, it must automatically chain my CAs? In socialminer 10.5 you have to tell it the root it came from...
On 15/09/2014 9:51 PM, "Matthew Loraditch" <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>> wrote:
The only gotcha I can think of is, if you are on newer versions even though it’s one cert you have to restart Tomcat, CUIC and Finesse, if you are using it, as they all run as separate instances.

HTH


Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>
Support Phone. 410.252.8830


From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Anthony Holloway
Sent: Sunday, September 14, 2014 10:12 PM
To: Andrew Grech
Cc: Cisco VoIP Group
Subject: Re: [cisco-voip] UCCX tomcat - move to CA signed certificate Gotya's?

Andrew,

Check out the port utilization guide to figure out what tomcat is responsible for.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/configuration/guide/UCCX_BK_P89325D5_00_port-utilization-guide-uccx-902.pdf

On Sunday, September 14, 2014, Andrew Grech <agrech88 at gmail.com<mailto:agrech88 at gmail.com>> wrote:
I'm going to signing my UCCX tomcat certificate with a internal trusted root authority this week and restarting the Tomcat service. Can anyone think of any issues this may cause for logged in agents or the contact center general?

This is going to be done for the socialminer agent desktop page.

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