[cisco-voip] CUWL 10.x licenses

[Eric Pedersen]

That's crazy. ELM was such a good step to get a handle on licensing and now Cisco makes upgrades require manual intervention on their part?!? I could understand 8 to 9 since the licensing model changed but I figured 9 to 10 would be straightforward.

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: 24 September 2014 6:41 AM
To: Brian Meade; Steve Rubin
Cc: cisco-voip (cisco-voip at puck.nether.net)
Subject: Re: [cisco-voip] CUWL 10.x licenses

I’m going on 4 weeks average, never right the first time.

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Brian Meade
Sent: Tuesday, September 23, 2014 3:12 PM
To: Steve Rubin
Cc: cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>)
Subject: Re: [cisco-voip] CUWL 10.x licenses


Yea,  I've heard they've been really swamped lately since licensing has to get a PM involved for every single one.  Lead times are 2-3 weeks on average right now.

On Tue, Sep 23, 2014 at 1:24 PM, Steve Rubin <ser at layer42.net<mailto:ser at layer42.net>> wrote:
From: Eric Pedersen <PedersenE at bennettjones.com<mailto:PedersenE at bennettjones.com>>
Date: Monday, September 22, 2014 at 2:12 PM
To: Matthew Loraditch <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>>, cisco-voip <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] CUWL 10.x licenses

Interesting that Cisco switched to a manual process. I opened an SR and the guy from Licensing said I should contact "The Product Manager" whatever that means. Good thing I get 60 days to sort this out ☺


Start early.  My 9.x->10.x license case was 3 weeks old before it was dealt with.  Also double check your license counts when you get it back, mine was short.


--
Steve Rubin                                                                  ser at layer42.net<mailto:ser at layer42.net>
Layer42 Networks                                                       http://www.layer42.net/


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