[cisco-voip] MSP VoIP Monitoring

[Heim, Dennis]

Prime Collab with Assurance and Analytics would come to mind. I don’t have first-hand experience with that piece to the Prime Pie.

Dennis Heim | Collaboration Solutions Architect
World Wide Technology, Inc. | +1 314-212-1814
[cid:image001.png at 01CFD8C1.39824480]<https://twitter.com/CollabSensei>
[cid:image002.png at 01CFD8C1.39824480]<xmpp:dennis.heim at wwt.com>[cid:image003.png at 01CFD8C1.39824480]<tel:+13142121814>[cid:image004.png at 01CFD8C1.39824480]<sip:dennis.heim at wwt.com>


From: Ryan Burtch [mailto:rburtch3 at gmail.com]
Sent: Thursday, September 25, 2014 1:00 PM
To: Heim, Dennis
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] MSP VoIP Monitoring

Dennis:

We have VOSS and we use that to admin our HCS system. The thing we need is voice traffic monitoring for our on-prem customers in one system. This needs to give us the ability to see what is going on with the VoIP specific traffic. e.g. who has excessive jitter on their line, dropped calls, MOS scores, etc.

Any Ideas?




Sincerely,

Ryan Burtch

On Thu, Sep 25, 2014 at 12:53 PM, Heim, Dennis <Dennis.Heim at wwt.com<mailto:Dennis.Heim at wwt.com>> wrote:
There is also Voss-4-UC, which has RBAC and multi-tenancy.

Dennis Heim | Collaboration Solutions Architect
World Wide Technology, Inc. | +1 314-212-1814<tel:%2B1%20314-212-1814>
[cid:image001.png at 01CFD8C1.39824480]<https://twitter.com/CollabSensei>
[cid:image002.png at 01CFD8C1.39824480][cid:image003.png at 01CFD8C1.39824480]<tel:+13142121814>[cid:image004.png at 01CFD8C1.39824480]


From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Ryan Burtch
Sent: Thursday, September 25, 2014 11:09 AM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] MSP VoIP Monitoring

My company is looking for a VoIP monitoring solution that is Multi-Tennant capable.

We manage several Customer's Voice environment and we need to be able to provide them statistics, troubleshooting, etc through a single pane of glass.

This would be something like multi-tennant SolarWinds.

Does anyone have any ideas?




Sincerely,

Ryan Burtch

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