[cisco-voip] MSP VoIP Monitoring

[Ryan Burtch]

Exactly! Prime Collab would be perfect except for one thing, it's only for
10.0 and above. lol.  Solution: Force all on-prem customers to upgrade.

Any other takers as to a good monitoring solution?




Sincerely,

Ryan Burtch

On Thu, Sep 25, 2014 at 1:04 PM, Heim, Dennis <Dennis.Heim at wwt.com> wrote:

> Prime Collab with Assurance and Analytics would come to mind. I don’t have
> first-hand experience with that piece to the Prime Pie.
>
>
>
> *Dennis Heim | Collaboration Solutions Architect*
>
> World Wide Technology, Inc. | +1 314-212-1814
>
> [image: twitter] <https://twitter.com/CollabSensei>
>
> [image: chat][image: Phone] <+13142121814>[image: video]
>
>
>
>
>
> *From:* Ryan Burtch [mailto:rburtch3 at gmail.com]
> *Sent:* Thursday, September 25, 2014 1:00 PM
> *To:* Heim, Dennis
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] MSP VoIP Monitoring
>
>
>
> Dennis:
>
>
>
> We have VOSS and we use that to admin our HCS system. The thing we need is
> voice traffic monitoring for our on-prem customers in one system. This
> needs to give us the ability to see what is going on with the VoIP specific
> traffic. e.g. who has excessive jitter on their line, dropped calls, MOS
> scores, etc.
>
>
>
> Any Ideas?
>
>
>
>
>
>
>
>
> Sincerely,
>
>
>
> Ryan Burtch
>
>
>
> On Thu, Sep 25, 2014 at 12:53 PM, Heim, Dennis <Dennis.Heim at wwt.com>
> wrote:
>
> There is also Voss-4-UC, which has RBAC and multi-tenancy.
>
>
>
> *Dennis Heim | Collaboration Solutions Architect*
>
> World Wide Technology, Inc. | +1 314-212-1814
>
> [image: twitter] <https://twitter.com/CollabSensei>
>
> [image: chat][image: Phone] <+13142121814>[image: video]
>
>
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Ryan Burtch
> *Sent:* Thursday, September 25, 2014 11:09 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] MSP VoIP Monitoring
>
>
>
> My company is looking for a VoIP monitoring solution that is Multi-Tennant
> capable.
>
>
>
> We manage several Customer's Voice environment and we need to be able to
> provide them statistics, troubleshooting, etc through a single pane of
> glass.
>
>
>
> This would be something like multi-tennant SolarWinds.
>
>
>
> Does anyone have any ideas?
>
>
>
>
>
>
>
>
> Sincerely,
>
>
>
> Ryan Burtch
>
>
>
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