[cisco-voip] Cisco Technical Support mobile app improvements?

[Wes Sisk (wsisk)]

What features do you use in Cisco Technical Support Mobile App? What features would you like added?

Android: https://play.google.com/store/apps/details?id=com.cisco.swtg_android&hl=en
Apple: https://itunes.apple.com/us/app/cisco-technical-support/id398104252?mt=8

Notable enhancements in the last iteration:
• Aggregated Content For More Than Six Thousand Products
Select from one of more than six thousand models to access aggregated support documentation, software downloads, and Cisco Support Community content within "Product Information". It is like having your own personal library in the palm of your hand.
• Pocket Integration
Send In-App content to your Pocket (Read-It-Later) account for easy, synchronized access across all your devices. As Darren Murph describes on BGR.com<http://BGR.com>, you can further enhance your experience with IFTTT to automate content archival from your Pocket account to several other channels including Evernote, Instapaper, Dropbox, and Box.net<http://Box.net>.

For more Information
• Pocket:: http://www.getpocket.com/:
• IFTTT: http://www.ifttt.com/
• IFTTT Pocket Recipes: https://ifttt.com/recipes?channel=pocket#popular
• Support Contract Expiration Reminders
With your permission, event reminders can be added to your calendar 90 and 60 days prior to your support contracts expiring. Keeping your contracts up to date ensures non interrupted access to Cisco TAC.
• And there's more…
Users with active support contracts can view, update and create support cases, track and initiate RMA Returns, and research software bug information. Stay up to date with the latest offerings from Cisco through several Video, Podcasts and RSS Feeds.
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