[cisco-voip] Jabber 10.6 high CPU

gentoo at ucpenguin.com gentoo at ucpenguin.com
Thu Apr 23 08:39:35 EDT 2015


I haven't personally seen this, but did see this possibly related bug:

https://tools.cisco.com/bugsearch/bug/CSCuu02593

Symptom:
Slow response 3-5 seconds entering chat

Conditions:
Jabber 10.x with KB3038314 installed.

Workaround:
remove KB3038314


On 2015-04-21 04:57, Antonis Kouloglou wrote:
> It is a problem of the sql lite but i don't know why.
>  I have verified that after some entries on the chat history (30-40
> ids) it starts to lag 1-2 seconds!
>  If i delete the history (brows the .db file with a sqllite browser)
> and reopen the chat with the same users (no jabber restart is needed)
> it works like a charm!.
>  But what has triggered that behavior?
>  A windows update is the only thing that has changed the past week.
> 
>  BR
>  Antonis
> 
> On 21-Apr-15 09:41, Antonis Kouloglou wrote:
> 
>> Hi Erick,
>> i guess the problem will rise again within the day. It depends on
>> chat usage.
>> But it used to work fine...
>> 
>> Check and let us know the results.
>> 
>> BR
>> Antonis
>> 
>> On 21-Apr-15 09:38, Erick wrote:
>> 
>> I've noticed the same with windows 10.6 in past few days , week but
>> have been looking at my pc overall to figure it out to see what may
>> be impacting jabber. 
>> 
>> Process explorer tool does show CPU spike when I send IM from jabber
>> .exe. 
>> 
>> I did some clean up tonight. ( ccleaner , etc) and it seems better
>> now. 
>> 
>> Sent from my iPhone
>> 
>> On Apr 20, 2015, at 10:11 AM, Brian Meade <bmeade90 at vt.edu> wrote:
>> 
>> Have you tried looking through the logs in the problem report to see
>> exactly what it is doing the moment it freezes up?
>> 
>> On Mon, Apr 20, 2015 at 10:45 AM, Antonis Kouloglou
>> <akoul at dataways.gr> wrote:
>> Hi,
>> i am runnig various Jabber clients (windows, android, iphone mra or
>> not).
>> CUCM and IM are 10.5.
>> Windows 7, 32 or 64 bit with 3GB ram each with widows update
>> running (not changed for the past year)
>> jabber for windows is 10.6(2). During the past week, i have noticed
>> on windows clients a delay when chatting with certain contacts
>> Pressing enter after the last letter during a chat, takes 2-3
>> seconds to be sent. At the same time, there is a CPU spike.
>> This does not happen with all contacts and also never happens to
>> other clients. So it is 100% a windows issue.
>> The only way to fix it temporarily is to delete the
>> <username>@domain.db file on the appdata history folder.
>> This problem also exists with older jabber clients for windows (ie
>> 10.5).
>> It has something to do with history but i cannot understand why
>> now!
>> 
>> BR
>> Antonis
>> 
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> 
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