[cisco-voip] Jabber 10.6 high CPU

Antonis Kouloglou akoul at dataways.gr
Thu Apr 23 08:42:59 EDT 2015


Hi,
thanks! TAC has not yet replied to me but it must be this.
There is also a thread open.
https://supportforums.cisco.com/discussion/12483946/jabber-chat-lag

BR
Antonis


On 23-Apr-15 15:39, gentoo at ucpenguin.com wrote:
> I haven't personally seen this, but did see this possibly related bug:
>
> https://tools.cisco.com/bugsearch/bug/CSCuu02593
>
> Symptom:
> Slow response 3-5 seconds entering chat
>
> Conditions:
> Jabber 10.x with KB3038314 installed.
>
> Workaround:
> remove KB3038314
>
>
> On 2015-04-21 04:57, Antonis Kouloglou wrote:
>> It is a problem of the sql lite but i don't know why.
>>  I have verified that after some entries on the chat history (30-40
>> ids) it starts to lag 1-2 seconds!
>>  If i delete the history (brows the .db file with a sqllite browser)
>> and reopen the chat with the same users (no jabber restart is needed)
>> it works like a charm!.
>>  But what has triggered that behavior?
>>  A windows update is the only thing that has changed the past week.
>>
>>  BR
>>  Antonis
>>
>> On 21-Apr-15 09:41, Antonis Kouloglou wrote:
>>
>>> Hi Erick,
>>> i guess the problem will rise again within the day. It depends on
>>> chat usage.
>>> But it used to work fine...
>>>
>>> Check and let us know the results.
>>>
>>> BR
>>> Antonis
>>>
>>> On 21-Apr-15 09:38, Erick wrote:
>>>
>>> I've noticed the same with windows 10.6 in past few days , week but
>>> have been looking at my pc overall to figure it out to see what may
>>> be impacting jabber.
>>>
>>> Process explorer tool does show CPU spike when I send IM from jabber
>>> .exe.
>>>
>>> I did some clean up tonight. ( ccleaner , etc) and it seems better
>>> now.
>>>
>>> Sent from my iPhone
>>>
>>> On Apr 20, 2015, at 10:11 AM, Brian Meade <bmeade90 at vt.edu> wrote:
>>>
>>> Have you tried looking through the logs in the problem report to see
>>> exactly what it is doing the moment it freezes up?
>>>
>>> On Mon, Apr 20, 2015 at 10:45 AM, Antonis Kouloglou
>>> <akoul at dataways.gr> wrote:
>>> Hi,
>>> i am runnig various Jabber clients (windows, android, iphone mra or
>>> not).
>>> CUCM and IM are 10.5.
>>> Windows 7, 32 or 64 bit with 3GB ram each with widows update
>>> running (not changed for the past year)
>>> jabber for windows is 10.6(2). During the past week, i have noticed
>>> on windows clients a delay when chatting with certain contacts
>>> Pressing enter after the last letter during a chat, takes 2-3
>>> seconds to be sent. At the same time, there is a CPU spike.
>>> This does not happen with all contacts and also never happens to
>>> other clients. So it is 100% a windows issue.
>>> The only way to fix it temporarily is to delete the
>>> <username>@domain.db file on the appdata history folder.
>>> This problem also exists with older jabber clients for windows (ie
>>> 10.5).
>>> It has something to do with history but i cannot understand why
>>> now!
>>>
>>> BR
>>> Antonis
>>>
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>>
>>
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