[cisco-voip] Jabber 10.6 high CPU

Antonis Kouloglou akoul at dataways.gr
Thu Apr 23 08:55:45 EDT 2015


Well, that was the problem!! i removed it and it works as good as new :-D
Once more, this forum was quicker that the TAC to spot it and solve my 
problem!
I still have no answer from my engineer...

Thanks all,

BR
Antonis

On 23-Apr-15 15:42, Antonis Kouloglou wrote:
> Hi,
> thanks! TAC has not yet replied to me but it must be this.
> There is also a thread open.
> https://supportforums.cisco.com/discussion/12483946/jabber-chat-lag
>
> BR
> Antonis
>
>
> On 23-Apr-15 15:39, gentoo at ucpenguin.com wrote:
>> I haven't personally seen this, but did see this possibly related bug:
>>
>> https://tools.cisco.com/bugsearch/bug/CSCuu02593
>>
>> Symptom:
>> Slow response 3-5 seconds entering chat
>>
>> Conditions:
>> Jabber 10.x with KB3038314 installed.
>>
>> Workaround:
>> remove KB3038314
>>
>>
>> On 2015-04-21 04:57, Antonis Kouloglou wrote:
>>> It is a problem of the sql lite but i don't know why.
>>>  I have verified that after some entries on the chat history (30-40
>>> ids) it starts to lag 1-2 seconds!
>>>  If i delete the history (brows the .db file with a sqllite browser)
>>> and reopen the chat with the same users (no jabber restart is needed)
>>> it works like a charm!.
>>>  But what has triggered that behavior?
>>>  A windows update is the only thing that has changed the past week.
>>>
>>>  BR
>>>  Antonis
>>>
>>> On 21-Apr-15 09:41, Antonis Kouloglou wrote:
>>>
>>>> Hi Erick,
>>>> i guess the problem will rise again within the day. It depends on
>>>> chat usage.
>>>> But it used to work fine...
>>>>
>>>> Check and let us know the results.
>>>>
>>>> BR
>>>> Antonis
>>>>
>>>> On 21-Apr-15 09:38, Erick wrote:
>>>>
>>>> I've noticed the same with windows 10.6 in past few days , week but
>>>> have been looking at my pc overall to figure it out to see what may
>>>> be impacting jabber.
>>>>
>>>> Process explorer tool does show CPU spike when I send IM from jabber
>>>> .exe.
>>>>
>>>> I did some clean up tonight. ( ccleaner , etc) and it seems better
>>>> now.
>>>>
>>>> Sent from my iPhone
>>>>
>>>> On Apr 20, 2015, at 10:11 AM, Brian Meade <bmeade90 at vt.edu> wrote:
>>>>
>>>> Have you tried looking through the logs in the problem report to see
>>>> exactly what it is doing the moment it freezes up?
>>>>
>>>> On Mon, Apr 20, 2015 at 10:45 AM, Antonis Kouloglou
>>>> <akoul at dataways.gr> wrote:
>>>> Hi,
>>>> i am runnig various Jabber clients (windows, android, iphone mra or
>>>> not).
>>>> CUCM and IM are 10.5.
>>>> Windows 7, 32 or 64 bit with 3GB ram each with widows update
>>>> running (not changed for the past year)
>>>> jabber for windows is 10.6(2). During the past week, i have noticed
>>>> on windows clients a delay when chatting with certain contacts
>>>> Pressing enter after the last letter during a chat, takes 2-3
>>>> seconds to be sent. At the same time, there is a CPU spike.
>>>> This does not happen with all contacts and also never happens to
>>>> other clients. So it is 100% a windows issue.
>>>> The only way to fix it temporarily is to delete the
>>>> <username>@domain.db file on the appdata history folder.
>>>> This problem also exists with older jabber clients for windows (ie
>>>> 10.5).
>>>> It has something to do with history but i cannot understand why
>>>> now!
>>>>
>>>> BR
>>>> Antonis
>>>>
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>>>
>>>
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