[cisco-voip] Missing Call History

[Andy]

I have seen this with ITL issues before on v8.5 and 9

After an upgrade some phones got in a mess, they still worked as phones but wouldn’t take any changes, a factory reset solved the issue

Andy
andy.carse at gmail.com



> On 29 Apr 2015, at 16:08, Lisa Notarianni <lisa.notarianni at scranton.edu> wrote:
> 
> Call Manager version 10.5
>  
> Any idea why call history would be missing from a few 7961 phones?  These phones were just placed about 3 weeks ago in one of our departments and they have “no records” in Missed, Placed, Received calls.  They did not delete the data.  I tested a few calls and nothing shows.
>  
> Thanks…
>  
> <image006.gif>
>  
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