[cisco-voip] Missing Call History

Lisa Notarianni lisa.notarianni at scranton.edu
Wed Apr 29 11:13:22 EDT 2015


Remove ITL and factory reset?

[LNsignatureFile]

From: Andy [mailto:andy.carse at gmail.com]
Sent: Wednesday, April 29, 2015 11:12 AM
To: Lisa Notarianni
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Missing Call History

I have seen this with ITL issues before on v8.5 and 9

After an upgrade some phones got in a mess, they still worked as phones but wouldn’t take any changes, a factory reset solved the issue

Andy
andy.carse at gmail.com<mailto:andy.carse at gmail.com>



On 29 Apr 2015, at 16:08, Lisa Notarianni <lisa.notarianni at scranton.edu<mailto:lisa.notarianni at scranton.edu>> wrote:

Call Manager version 10.5

Any idea why call history would be missing from a few 7961 phones?  These phones were just placed about 3 weeks ago in one of our departments and they have “no records” in Missed, Placed, Received calls.  They did not delete the data.  I tested a few calls and nothing shows.

Thanks…

<image006.gif>

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20150429/c3fcb4d6/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.gif
Type: image/gif
Size: 11474 bytes
Desc: image001.gif
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20150429/c3fcb4d6/attachment.gif>


More information about the cisco-voip mailing list