[cisco-voip] Unable to switch to Jabber soft-phone

[Tong, Dana]

Hi all,

A colleague of mine has setup Jabber / CUCM, with IM&P etc.

Jabber can sign in ok and deskphone control etc is all fine. We can't however switch to soft-phone mode.
Jabber reports the following error:     CJ:109:3

The CSF device is created and is a controlled device on the end user.

Do you have any advice on what to look for in the PRT to see where the problem might be? I've checked everything I can think of and the CSF / and user settings are all ok.


Cheers
Dana


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20150804/2664a739/attachment.html>