[cisco-voip] CER export to Intrado

[Scott Voll]

if someone dials 911 and the ELIN goes to the PSAP the psap can call that
user back.  if a second person calls 911 the second ELIN goes out and the
PSAP can call that user back also.  The third call goes out and the first
ELIN goes out and now the PSAP can call the third caller back but can not
call the first caller back. we figure that unless it's the same issue per
ERL that we would not have more than 2 911 calls going at the same time.

For us, it was wanting to have the PSAP be able to get back to more people
in case of 911 calls.

YMMV

Scott


On Mon, Aug 24, 2015 at 7:44 AM, Barnett, Nick <
Nick.Barnett at countryfinancial.com> wrote:

> I also got stuck supporting CER. I have never used two ELINs. What is the
> purpose of that scenario?
>
>
>
> Thanks,
>
> Nick
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Scott Voll
> *Sent:* Friday, August 21, 2015 11:30 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] CER export to Intrado
>
>
>
> So I've dealt with intrado and CER for a while and always end up with
> issues.
>
>
>
> for every Location I create two ELIN's.  The problem is that with the
> export it ends up with the primary ELIN is the same as the main number, but
> the second ELIN is not the same as the Main telephone number so it gets
> kicked out.
>
>
>
> How do you normally deal with this issue? or am I the only one that has
> this issue?
>
>
>
> happened both in CER 8.6 and now 10.5. (nema 2.1)
>
>
>
> TIA
>
>
>
> Scott
>
>
>
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