[cisco-voip] CCX 9.0.2 Licensing Issues

[Erick Bergquist]

I've seen it once or twice on reboots. There is a licensemacchanges file
under the install folder you can view.

File view install ...

I've also had the license Mac change in 8.5.1 when applying just a SU patch
and no changes to the variables making up the hash.


Erick


On Tuesday, December 1, 2015, Ryan Huff <ryanhuff at outlook.com> wrote:

> Dan,
>
>
> The server's licensing MAC address is a hashed hexadecimal value based on
> several key settings in the operating system. Any changes to the following
> list of OS settings will cause the License MAC on the server to change,
> thereby invalidating the provisioned license file (which is bound to the
> server's licensing MAC address). Did anything change on the server, that
> would effect the licensing MAC, prior to the reboot? As you mentioned,
> re-hosting the license through GLO (or reverting the change) are the only
> remedial courses of action.
>
>
> Things that impact the server's licensing MAC:
>
>    - Time zone
>    - NTP server 1 (or none)NIC speed (or auto)
>    - Hostname
>    -
>
>    IP Address
>    -
>
>    IP Mask
>    -
>
>    Gateway Address
>    -
>
>    Primary DNS
>    -
>
>    SMTP server
>    -
>
>    Certificate Information (Organization, Unit, Location, State, Country)
>
>
> = Ryan =
>
>
>
> Email: ryanthomashuff at outlook.com
> <javascript:_e(%7B%7D,'cvml','ryanthomashuff at outlook.com');>
>
> Spark: ryanthomashuff at outlook.com
> <javascript:_e(%7B%7D,'cvml','ryanthomashuff at outlook.com');>
>
> Twitter: @ryanthomashuff <http://twitter.com/ryanthomashuff>
>
> LinkedIn: ryanthomashuff <http://linkedin.com/in/ryanthomashuff>
>
> Web ryanthomashuff.com
>
>
> ------------------------------
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net
> <javascript:_e(%7B%7D,'cvml','cisco-voip-bounces at puck.nether.net');>> on
> behalf of Dan Mason <dmason at winxnet.com
> <javascript:_e(%7B%7D,'cvml','dmason at winxnet.com');>>
> *Sent:* Tuesday, December 1, 2015 10:23 AM
> *To:* cisco-voip at puck.nether.net
> <javascript:_e(%7B%7D,'cvml','cisco-voip at puck.nether.net');>
> *Subject:* [cisco-voip] CCX 9.0.2 Licensing Issues
>
>
> Hi,
>
>
> Has anyone run into licensing not working due to invalid MAC address after
> server reboot?  Ive had this occur twice over the last 12 months.  Single
> CCX server on VMWare using Cisco .ova template.  I had to get the licensing
> rehosted to resolve the issue.  I didn't see anything in caveats for the
> release.
>
>
>
>
>
>
>
>
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