[cisco-voip] Wireless Headset Recommendations

[Ryan Ratliff (rratliff)]

In my experience the bluetooth headset profile supported by our phones (except maybe the 8865 with BE4.1) sounds awful, like barely above cell phone quality. If you are used to wideband audio then it’s unusable. If your users haven’t been exposed to the awesomeness that is wideband audio then they probably won’t notice a difference.

Personally I have a model of the Plantronics Savi 700 series that can do bluetooth, usb, or wired rj11. I use it via usb to a DX70 99% of the time but like the adaptability of being able to test it with almost all of our phone models. TAC is probably a bit unique in that requirement though.

I don’t have one but the Jabra Evolve headsets look pretty awesome.

Whatever you end up with be sure to check the vendor’s compatibility guide for the specific phone you have (or will have). Cisco doesn’t test or certify headsets with our phones, the vendors do that.

-Ryan

On Dec 4, 2015, at 5:23 PM, Ryan Huff <ryanhuff at outlook.com<mailto:ryanhuff at outlook.com>> wrote:

Hey Brian!

I have mine at the home office on an 8945(9.2.3) / CUBE / CME10 and it sounds crystal (g711). My pairing is between the 8945 and an iPad mini currently. Phone rings, off-hook pauses music stream on the mini, music resumes on-hook. Works really well for me. Mine sounds great on the PC also. I will say when I roam more than 15 or so feet I sometimes get small mic delay and when the battery is low, other than that it is great for me.

I am no Bluetooth expert but I think half the equation is in the Bluetooth profile of the device you're paring with (not sure how that applies with a 9971 though, that should just work, and work great). My only thoughts on the 9971 might be to try and swap firmware? Got any interferes nearby; microwaves, AC Units, space heaters ... etc?

-Ryan

On Dec 4, 2015, at 4:55 PM, Brian Meade <bmeade90 at vt.edu<mailto:bmeade90 at vt.edu>> wrote:

I've got one of these but wasn't able to get the multiple pairing working right.  Any tips?

Also, it sounds pretty bad with my 9971.  Sounds fine with my PC though.

On Fri, Dec 4, 2015 at 4:13 PM, Ryan Huff <ryanhuff at outlook.com<mailto:ryanhuff at outlook.com>> wrote:
I use a Jabra Evolve 65 (Bluetooth); multiple simultaneous paring, retractable mic, 3-button multi-touch operation and built in annunciation (not just ambiguous beeping). USB charging also doubles as cabled headset for things like laptops, PS4. It would be a hard day for me without it.

Obviously, requires Bluetooth, but meets a reasonable definition of wireless ;)

Thanks,

Ryan

On Dec 4, 2015, at 3:34 PM, JASON BURWELL <JASON.BURWELL at foundersfcu.com<mailto:JASON.BURWELL at foundersfcu.com>> wrote:

Does anyone have recommendations for a quality wireless headset? Been using CS540 Plantronics for a while but they do not seem to last well at all and frequently fail. Using mostly 7965s so Bluetooth to the phone is not really an option yet.

Thanks!


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