[cisco-voip] solution support (SSSNT) vs product support (SNT)

[Lelio Fulgenzi]

anyone care to comment on solution support vs product support? 

list price over 60 months is not that big of a difference. it also seems to include onsite engineer as well according to cisco service finder. 

this would be for a group of C240 servers. 

i'm looking over the video portfolio as we speak... 

http://www.cisco.com/web/services/portfolio/solutions-support/index.html 



--- 
Lelio Fulgenzi, B.A. 
Senior Analyst, Network Infrastructure 
Computing and Communications Services (CCS) 
University of Guelph 

519‐824‐4120 Ext 56354 
lelio at uoguelph.ca 
www.uoguelph.ca/ccs 
Room 037, Animal Science and Nutrition Building 
Guelph, Ontario, N1G 2W1 

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