[cisco-voip] Devices assigned to same user twice...

[Jonathan Charles]

I mean this:

[image: Inline image 1]

So, for each device, each user is assigned twice... I need to clear this
out and reassociate... any idea how to? Other than to clear out the fields
and re-upload?



Jonathan

On Mon, Dec 21, 2015 at 2:33 PM, Anthony Holloway <
avholloway+cisco-voip at gmail.com> wrote:

> The fields marked "User ID 1", "User ID 2", "User ID N", etc. are not the
> Owner User ID.  That field is marked "Owner User ID"
>
> The User ID N fields are a list of user who can control this device.  In
> other words, simply go to one of the End User accounts in CUCM and
> disassociate the phone from the user's control and these will start to go
> away.
>
> On Mon, Dec 21, 2015 at 11:11 AM, Jonathan Charles <jonvoip at gmail.com>
> wrote:
>
>> So, doing a bulk export of phones inCUCM 10.5.2 I noticed that many of
>> the devices have the same user assigned twice (as User ID 1 and User ID
>> 2)...
>>
>> Further, TAC is claiming that this is causing the CCM service to spike
>> and crash.
>>
>> Just curious if there is a known issue with this... and possibly how it
>> happened
>>
>>
>>
>> Jonathan
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
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