[cisco-voip] Devices assigned to same user twice...

[Anthony Holloway]

The fields marked "User ID 1", "User ID 2", "User ID N", etc. are not the
Owner User ID.  That field is marked "Owner User ID"

The User ID N fields are a list of user who can control this device.  In
other words, simply go to one of the End User accounts in CUCM and
disassociate the phone from the user's control and these will start to go
away.

On Mon, Dec 21, 2015 at 11:11 AM, Jonathan Charles <jonvoip at gmail.com>
wrote:

> So, doing a bulk export of phones inCUCM 10.5.2 I noticed that many of the
> devices have the same user assigned twice (as User ID 1 and User ID 2)...
>
> Further, TAC is claiming that this is causing the CCM service to spike and
> crash.
>
> Just curious if there is a known issue with this... and possibly how it
> happened
>
>
>
> Jonathan
>
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>
>
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