[cisco-voip] Devices assigned to same user twice...

[Anthony Holloway]

How are you doing that?

On Thu, Dec 31, 2015 at 10:56 AM, Jonathan Charles <jonvoip at gmail.com>
wrote:

> I am fixing it manually... the crashes stopped once I got the number below
> 500 or so... it blows, but it isn't as bad as you would expect...
>
>
> Jonathan
>
> On Mon, Dec 21, 2015 at 10:25 PM, Anthony Holloway <
> avholloway+cisco-voip at gmail.com> wrote:
>
>> Yep, that's exactly what I thought you were talking about.  You have
>> unlocked a hidden level in CUCM.
>>
>> You could hack the DB with some "run sql delete" commands, but I would
>> have TAC fix it.  It's what they do.
>>
>> On Mon, Dec 21, 2015 at 2:39 PM, Jonathan Charles <jonvoip at gmail.com>
>> wrote:
>>
>>> I mean this:
>>>
>>> [image: Inline image 1]
>>>
>>> So, for each device, each user is assigned twice... I need to clear this
>>> out and reassociate... any idea how to? Other than to clear out the fields
>>> and re-upload?
>>>
>>>
>>>
>>> Jonathan
>>>
>>> On Mon, Dec 21, 2015 at 2:33 PM, Anthony Holloway <
>>> avholloway+cisco-voip at gmail.com> wrote:
>>>
>>>> The fields marked "User ID 1", "User ID 2", "User ID N", etc. are not
>>>> the Owner User ID.  That field is marked "Owner User ID"
>>>>
>>>> The User ID N fields are a list of user who can control this device.
>>>> In other words, simply go to one of the End User accounts in CUCM and
>>>> disassociate the phone from the user's control and these will start to go
>>>> away.
>>>>
>>>> On Mon, Dec 21, 2015 at 11:11 AM, Jonathan Charles <jonvoip at gmail.com>
>>>> wrote:
>>>>
>>>>> So, doing a bulk export of phones inCUCM 10.5.2 I noticed that many of
>>>>> the devices have the same user assigned twice (as User ID 1 and User ID
>>>>> 2)...
>>>>>
>>>>> Further, TAC is claiming that this is causing the CCM service to spike
>>>>> and crash.
>>>>>
>>>>> Just curious if there is a known issue with this... and possibly how
>>>>> it happened
>>>>>
>>>>>
>>>>>
>>>>> Jonathan
>>>>>
>>>>> _______________________________________________
>>>>> cisco-voip mailing list
>>>>> cisco-voip at puck.nether.net
>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>
>>>>>
>>>>
>>>
>>
>
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