[cisco-voip] Controlled devices

Techguy techguy.ca at gmail.com
Mon Feb 9 13:37:27 EST 2015


lol Anthony, you said it all, hence my request posted in here. These are
some of the gaps between users and app-users which the newer releases
should address. At least making it like end-users would even help.Haven't
tested 10.x yet, wonder if anything changed in this aspect.

On Mon, Feb 9, 2015 at 1:11 PM, Anthony Holloway <
avholloway+cisco-voip at gmail.com> wrote:

> Occam's Razor at it's finest Brian.  Truthfully though, unless it's for an
> End User, I don't even bother looking at the list for an Application User;
> it's too long to effectively be managed in that little window.  At least
> with End Users, there is a check box when searching for more phones which
> states "Show the devices already associated with user"; however, that does
> not exist for Application Users.
>
> I know the list is sorted numerically (in Hex), but only if there was a
> way to make the list bigger in a service parameter:
>
> [image: Inline image 1]
>
> Speaking of making things bigger in the CUCM UI, these day of week lists
> could stand to be bigger by default:
> [image: Inline image 3]
>
> Another fun activity is finding all of the Application Users a particular
> device is controlled by.  I found this useful in validating an Agent's
> phone which needed to be controlled by/monitored by more than one
> application.  Here's the SQL query for that.
>
> run sql select d.name as devicename, d.description, u.name as userid from
> applicationuserdevicemap as m left join applicationuser as u on
> m.fkapplicationuser = u.pkid left join device as d on m.fkdevice = d.pkid
> where d.name = 'SEP0000DEAD0000'
>
> Just replace the fake device name above with your target device name.
>
> On Mon Feb 09 2015 at 11:19:48 AM Brian Meade <bmeade90 at vt.edu> wrote:
>
>> Are you trying to use an API to pull the information?
>>
>> If you don't need to use an API or want a SQL query, it's just listed on
>> the application user page in CCMAdmin.
>>
>> On Mon, Feb 9, 2015 at 11:55 AM, TG <techguy.ca at gmail.com> wrote:
>>
>>>  Hi,
>>>
>>> Is there a way to get a list of controlled devices for an application
>>> user?
>>>
>>> Thanks,
>>> TG
>>>
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