[cisco-voip] MediaSense Configuration

[Bill Talley]

Correct on licensing.  Just went through this myself and it was really easy
to setup to record forked audio.  The only issue we ran into relates to
securing of the recording files.  With stand alone MediaSense, users who
need access to the recordings are added as API users in MS and have access
to ALL recordings, not just the recordings they are a party in.

In CUCM you'll create a SIP trunk to MediaSense, create route pattern
pointing to the trunk, create a recording profile with a DN to match the
route pattern.  Then enable the BIB on the phone device and under the DN
set the recording profile, recordig option and recording source on the
phone.  Make you set the source to phone preferred gateway preferred
(assuming you are using the BIB).

On Wed, Feb 25, 2015 at 2:22 PM, Matthew Loraditch <
MLoraditch at heliontechnologies.com> wrote:

>  Trying to setup a PoC for media sense internally to validate I can
> deploy at a client for recording purposes… from what I can tell licensing
> is honor based?
>
> Secondly from what I am reading this section of the documentation is all I
> have to do:
> http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/mediasense/105_SU1/User_Guide/CUMS_BK_M5B01864_00_ms-user-guide-105-SU1/CUMS_BK_M5B01864_00_ms-user-guide-105_chapter_010.html#CUMS_TP_M28EF01E_00
>
> Fork calls into media sense? The default rule in MS says record all audio
>
>
>
> Is there anything else I need to do? Trying now to figure out what logs to
> look at to see if it’s actually seeing anything or not, because nothing
> shows up on the system.
>
>
>
>
>
> Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
> Network Engineer
> Direct Voice: 443.541.1518
>
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