[cisco-voip] MediaSense Configuration

Matthew Loraditch MLoraditch at heliontechnologies.com
Wed Feb 25 15:22:08 EST 2015


Trying to setup a PoC for media sense internally to validate I can deploy at a client for recording purposes... from what I can tell licensing is honor based?
Secondly from what I am reading this section of the documentation is all I have to do: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/mediasense/105_SU1/User_Guide/CUMS_BK_M5B01864_00_ms-user-guide-105-SU1/CUMS_BK_M5B01864_00_ms-user-guide-105_chapter_010.html#CUMS_TP_M28EF01E_00
Fork calls into media sense? The default rule in MS says record all audio

Is there anything else I need to do? Trying now to figure out what logs to look at to see if it's actually seeing anything or not, because nothing shows up on the system.


Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA
Network Engineer
Direct Voice: 443.541.1518

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