[cisco-voip] MediaSense Configuration
Anthony Holloway
avholloway+cisco-voip at gmail.com
Wed Feb 25 17:29:44 EST 2015
Does MediaSense have it's own playback UI now? I thought I heard that it
did.
On Wed, Feb 25, 2015 at 2:50 PM Bill Talley <btalley at gmail.com> wrote:
> Correct on licensing. Just went through this myself and it was really
> easy to setup to record forked audio. The only issue we ran into relates
> to securing of the recording files. With stand alone MediaSense, users who
> need access to the recordings are added as API users in MS and have access
> to ALL recordings, not just the recordings they are a party in.
>
> In CUCM you'll create a SIP trunk to MediaSense, create route pattern
> pointing to the trunk, create a recording profile with a DN to match the
> route pattern. Then enable the BIB on the phone device and under the DN
> set the recording profile, recordig option and recording source on the
> phone. Make you set the source to phone preferred gateway preferred
> (assuming you are using the BIB).
>
> On Wed, Feb 25, 2015 at 2:22 PM, Matthew Loraditch <
> MLoraditch at heliontechnologies.com> wrote:
>
>> Trying to setup a PoC for media sense internally to validate I can
>> deploy at a client for recording purposes… from what I can tell licensing
>> is honor based?
>>
>> Secondly from what I am reading this section of the documentation is all
>> I have to do:
>> http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/mediasense/105_SU1/User_Guide/CUMS_BK_M5B01864_00_ms-user-guide-105-SU1/CUMS_BK_M5B01864_00_ms-user-guide-105_chapter_010.html#CUMS_TP_M28EF01E_00
>>
>> Fork calls into media sense? The default rule in MS says record all audio
>>
>>
>>
>> Is there anything else I need to do? Trying now to figure out what logs
>> to look at to see if it’s actually seeing anything or not, because nothing
>> shows up on the system.
>>
>>
>>
>>
>>
>> Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
>> Network Engineer
>> Direct Voice: 443.541.1518
>>
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>>
>>
>>
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