[cisco-voip] MediaSense Configuration

[Bill Talley]

"Search and Play".  it's browser based and allows you to playback or
download the audio file as .wav or mp4.


​

On Wed, Feb 25, 2015 at 4:29 PM, Anthony Holloway <
avholloway+cisco-voip at gmail.com> wrote:

> Does MediaSense have it's own playback UI now?  I thought I heard that it
> did.
>
>
> On Wed, Feb 25, 2015 at 2:50 PM Bill Talley <btalley at gmail.com> wrote:
>
>> Correct on licensing.  Just went through this myself and it was really
>> easy to setup to record forked audio.  The only issue we ran into relates
>> to securing of the recording files.  With stand alone MediaSense, users who
>> need access to the recordings are added as API users in MS and have access
>> to ALL recordings, not just the recordings they are a party in.
>>
>> In CUCM you'll create a SIP trunk to MediaSense, create route pattern
>> pointing to the trunk, create a recording profile with a DN to match the
>> route pattern.  Then enable the BIB on the phone device and under the DN
>> set the recording profile, recordig option and recording source on the
>> phone.  Make you set the source to phone preferred gateway preferred
>> (assuming you are using the BIB).
>>
>> On Wed, Feb 25, 2015 at 2:22 PM, Matthew Loraditch <
>> MLoraditch at heliontechnologies.com> wrote:
>>
>>>  Trying to setup a PoC for media sense internally to validate I can
>>> deploy at a client for recording purposes… from what I can tell licensing
>>> is honor based?
>>>
>>> Secondly from what I am reading this section of the documentation is all
>>> I have to do:
>>> http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/mediasense/105_SU1/User_Guide/CUMS_BK_M5B01864_00_ms-user-guide-105-SU1/CUMS_BK_M5B01864_00_ms-user-guide-105_chapter_010.html#CUMS_TP_M28EF01E_00
>>>
>>> Fork calls into media sense? The default rule in MS says record all audio
>>>
>>>
>>>
>>> Is there anything else I need to do? Trying now to figure out what logs
>>> to look at to see if it’s actually seeing anything or not, because nothing
>>> shows up on the system.
>>>
>>>
>>>
>>>
>>>
>>> Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
>>> Network Engineer
>>> Direct Voice: 443.541.1518
>>>
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>>>
>>>
>>>
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>>>
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>
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