[cisco-voip] Cisco 2921 ISR reload : ROM by error - a Software forced crash, PC 0x21BC8BD4

[Rajkumar Yadav]

Thanks mate,
2921 current version is c2900-universalk9-mz.SPA.152-2.T.bin --- Version 15.2(2)T
which is not in the list of fixed releases.
I will upgrade to c2900-universalk9-mz.SPA.153-3.M4.bin -- Version 15.3.3M4 MD and monitor its behavior.

Thanks,Raaj.


      From: Brian Meade <bmeade90 at vt.edu>
 To: Rajkumar Yadav <rajkumaryadav at y7mail.com> 
Cc: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net> 
 Sent: Thursday, 8 January 2015, 20:33
 Subject: Re: [cisco-voip] Cisco 2921 ISR reload : ROM by error - a Software forced crash, PC 0x21BC8BD4
   
Looks like it is due to https://tools.cisco.com/bugsearch/bug/CSCtz27383
May need some further analysis from the TAC team that deals with crashes.  I wasn't able to find a publicly available IOS version that contains the fix.
Brian


On Thu, Jan 8, 2015 at 10:56 AM, Rajkumar Yadav <rajkumaryadav at y7mail.com> wrote:

Hi,
Attached is the Crash info file.
Please assist.
      From: Brian Meade <bmeade90 at vt.edu>
 To: Rajkumar Yadav <rajkumaryadav at y7mail.com> 
Cc: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net> 
 Sent: Thursday, 8 January 2015, 19:00
 Subject: Re: [cisco-voip] Cisco 2921 ISR reload : ROM by error - a Software forced crash, PC 0x21BC8BD4
   
Check the flash for a crashinfo file.
On Wed, Jan 7, 2015 at 1:45 PM, Rajkumar Yadav <rajkumaryadav at y7mail.com> wrote:



Hi,
Please can any one suggest the reason for the router reload due to software forced crash PC 0x21BC8BD4.
I tried to find the some significance for the code PC 0x21BC8BD4, but unable to find it.

Below is the show version after the reload.

Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.2(2)T, RELEASE SOFTWARE (fc1)Technical Support: http://www.cisco.com/techsupportCopyright (c) 1986-2011 by Cisco Systems, Inc.Compiled Tue 15-Nov-11 22:10 by prod_rel_team
ROM: System Bootstrap, Version 15.0(1r)M9, RELEASE SOFTWARE (fc1)
CME uptime is 28 minutesSystem returned to ROM by error - a Software forced crash, PC 0x21BC8BD4 at 17:15:49 GMT Wed Jan 7 2015System restarted at 17:17:15 GMT Wed Jan 7 2015System image file is "flash0:c2900-universalk9-mz.SPA.152-2.T.bin"Last reload type: Normal ReloadLast reload reason: error - a Software forced crash, PC 0x21BC8BD4
Regards,Raaj.
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