[cisco-voip] Cisco 2921 ISR reload : ROM by error - a Software forced crash, PC 0x21BC8BD4

Brian Meade bmeade90 at vt.edu
Thu Jan 8 11:33:03 EST 2015


Looks like it is due to https://tools.cisco.com/bugsearch/bug/CSCtz27383

May need some further analysis from the TAC team that deals with crashes.
I wasn't able to find a publicly available IOS version that contains the
fix.

Brian

On Thu, Jan 8, 2015 at 10:56 AM, Rajkumar Yadav <rajkumaryadav at y7mail.com>
wrote:

> Hi,
>
> Attached is the Crash info file.
>
> Please assist.
>
>   ------------------------------
>  *From:* Brian Meade <bmeade90 at vt.edu>
> *To:* Rajkumar Yadav <rajkumaryadav at y7mail.com>
> *Cc:* "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
> *Sent:* Thursday, 8 January 2015, 19:00
> *Subject:* Re: [cisco-voip] Cisco 2921 ISR reload : ROM by error - a
> Software forced crash, PC 0x21BC8BD4
>
> Check the flash for a crashinfo file.
>
> On Wed, Jan 7, 2015 at 1:45 PM, Rajkumar Yadav <rajkumaryadav at y7mail.com>
> wrote:
>
>
>
> Hi,
>
> Please can any one suggest the reason for the router reload due to
> software forced crash PC 0x21BC8BD4.
>
> I tried to find the some significance for the code PC 0x21BC8BD4, but
> unable to find it.
>
>
> Below is the show version after the reload.
>
>
> Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version
> 15.2(2)T, RELEASE SOFTWARE (fc1)
> Technical Support: http://www.cisco.com/techsupport
> Copyright (c) 1986-2011 by Cisco Systems, Inc.
> Compiled Tue 15-Nov-11 22:10 by prod_rel_team
>
> ROM: System Bootstrap, Version 15.0(1r)M9, RELEASE SOFTWARE (fc1)
>
> CME uptime is 28 minutes
> System returned to ROM by error - a Software forced crash, PC 0x21BC8BD4
> at 17:15:49 GMT Wed Jan 7 2015
> System restarted at 17:17:15 GMT Wed Jan 7 2015
> System image file is "flash0:c2900-universalk9-mz.SPA.152-2.T.bin"
> Last reload type: Normal Reload
> Last reload reason: error - a Software forced crash, PC 0x21BC8BD4
>
> Regards,
> Raaj.
>
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>
>
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