[cisco-voip] Migration from MCS UCCX 8.5.1SU4 to UCS - do not see any setting in desktop administrator

[Anthony Holloway]

Was this a platform change like Michael's? The difference being a DRS
restore on a fresh install then upgrade versus a vanilla L2 upgrade.
On Sat, Jan 10, 2015 at 9:57 AM Jason Aarons (AM) <
jason.aarons at dimensiondata.com> wrote:

>  I had a similar issue, UCCX 8.5Su4 to 10.5.1SU1 failed to migrate the
> LDAP database (this stores CAD data etc) . TAC said sorry J
>
>
>
> I’d recommend logging into Cisco Desktop Administrator and taking Screen
> Shots.  None of the data got migrated, and this seems to be a common
> thread.  Had to power up old server in lab re-create data.  It only took a
> couple hours to migrate the data via stare/compare config.
>
>
>
>
> https://supportforums.cisco.com/document/117376/cisco-unified-contact-center-express-drf-backup-issues
>
>
>
>
>
> *From:* Michele Russo (AM)
> *Sent:* Saturday, January 10, 2015 10:19 AM
> *To:* 'cisco-voip at puck.nether.net'
> *Cc:* Jason Aarons (AM)
> *Subject:* Migration from MCS UCCX 8.5.1SU4 to UCS - do not see any
> setting in desktop administrator
>
>
>
> Hi all,
>
>
>
> I am working on a customer migration and upgrade from MCS to UCS and upon
> performing the restore I noticed the Desktop Administrator Settings were
> not displaying at all, see image below:  Has anyone experienced this
> problem?  Thoughts?  Opening a TAC Case now.
>
>
>
>
>
> Michele Russo Harttree
>
> Consultant
>
> Dimension Data NA
>
> 11730 Plaza America Drive Suite 350
>
> Reston, Va 20190
>
> 202-460-3965 (cell)
>
> 571-203-4007 (desk)
>
> michele.russo at dimensiondata.com
>
>
>  _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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