[cisco-voip] Migration from MCS UCCX 8.5.1SU4 to UCS - do not see any setting in desktop administrator

Abhiram Kramadhati (akramadh) akramadh at cisco.com
Sat Jan 10 13:15:00 EST 2015


Hi Michele,

This is a known defect, I filed it about a year ago. Don't have the defect handy, on the road now :)
TAC will help you out.

Regards,
Abhiram Kramadhati
CCIE Voice # 40065

On Jan 10, 2015 8:54 PM, "Michele Russo (AM)" <michele.russo at dimensiondata.com> wrote:
Hi all,

I am working on a customer migration and upgrade from MCS to UCS and upon performing the restore I noticed the Desktop Administrator Settings were not displaying at all, see image below:  Has anyone experienced this problem?  Thoughts?  Opening a TAC Case now.

[cid:image003.jpg at 01D02CBE.E36BDE10]

Michele Russo Harttree
Consultant
Dimension Data NA
11730 Plaza America Drive Suite 350
Reston, Va 20190
202-460-3965 (cell)
571-203-4007 (desk)
michele.russo at dimensiondata.com

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