[cisco-voip] Migration from MCS UCCX 8.5.1SU4 to UCS - do not see any setting in desktop administrator

[Anthony Holloway]

So Ryan, when you say you had a lot of issues around 8.5(1)SU4 backing up
the CAD LDAP and restoring, are you literally talking about DRS, or would
this also affect upgrades to 9x/10x?
On Mon Jan 12 2015 at 9:18:12 AM Ryan LaFountain (rlafount) <
rlafount at cisco.com> wrote:

>  This may be because the LDAP didn’t migrate correctly. The left side of
> this screen just reads directly from the LDAP structure. The right hand
> side is static HTML that isn’t stored in the LDAP.
>
>  I would open a TAC case, but we had a lot of issues around 8.5(1)SU4
> backup up the CAD LDAP and restoring is successfully, so probably something
> there. If you have the DRS logs for the 8.5(1)SU4 cluster, look in the
> CCXCOMPONENT log and see if it shows backing up the CAD LDAP successfully.
> Feel free to send me the CCXCOMPONENT log directly and I can take a look
> too.
>
> Thank you,
>
> Ryan LaFountain
> Unified Contact Center
> Cisco Services
> Direct: +1 919 392 9898
> Hours: M - F 9:00am - 5:00pm Eastern Time
>
>  On Jan 10, 2015, at 11:09 AM, Thomas LeMay <thomaslemay at comcast.net>
> wrote:
>
>  Yes, try browser compatibility setting.  Different browsers behave
> differently with the web pages.
>
> tom
>
>  *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net
> <cisco-voip-bounces at puck.nether.net>] *On Behalf Of *Michele Russo (AM)
> *Sent:* Saturday, January 10, 2015 10:19 AM
> *To:* 'cisco-voip at puck.nether.net'
> *Cc:* Jason Aarons (AM)
> *Subject:* [cisco-voip] Migration from MCS UCCX 8.5.1SU4 to UCS - do not
> see any setting in desktop administrator
>
> Hi all,
>
> I am working on a customer migration and upgrade from MCS to UCS and upon
> performing the restore I noticed the Desktop Administrator Settings were
> not displaying at all, see image below:  Has anyone experienced this
> problem?  Thoughts?  Opening a TAC Case now.
>
>
> <image001.jpg>
>
>
> Michele Russo Harttree
> Consultant
> Dimension Data NA
> 11730 Plaza America Drive Suite 350
> Reston, Va 20190
> 202-460-3965 (cell)
> 571-203-4007 (desk)
> michele.russo at dimensiondata.com
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20150112/7e0b920a/attachment.html>