[cisco-voip] can you pass a variable to the URL of agent browser in CAD?

[Anthony Holloway]

Yes you can.

"HTTP actions enable an agent to use call-based data to interact with a
website or a web application in the Integrated Browser window.

For example, an HTTP action can be set up so the enterprise data of an
incoming call is used to retrieve a customer record and display it in the
Integrated Browser. "

Source: CAD Admin Guide (
http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_6/user/guide/cadx106-desktop-admin-user-guide.pdf
)

On Tue Jan 13 2015 at 7:09:24 PM Ryan Huff <ryanhuff at outlook.com> wrote:

> Using CAD's agent browser, can you pass variables to the url? This would
> be variables that were passed to CAD from a script.
>
> Thanks,
>
> Ryan
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