[cisco-voip] can you pass a variable to the URL of agent browser in CAD?

[Andrew Grech]

Go to
http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-implementation-design-guides-list.html
and grab Cisco Unified Contact Center Express Script Repository 9.0(2)
<http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/design/guide/script_repository_902.zip>

In there is a doc called baselineHTTPTrigger\Cisco Script HTTP Trigger.doc"
should have all you need


On Wed, Jan 14, 2015 at 1:26 PM, Anthony Holloway <
avholloway+cisco-voip at gmail.com> wrote:

> Yes you can.
>
> "HTTP actions enable an agent to use call-based data to interact with a
> website or a web application in the Integrated Browser window.
>
> For example, an HTTP action can be set up so the enterprise data of an
> incoming call is used to retrieve a customer record and display it in the
> Integrated Browser. "
>
> Source: CAD Admin Guide (
> http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_6/user/guide/cadx106-desktop-admin-user-guide.pdf
> )
>
> On Tue Jan 13 2015 at 7:09:24 PM Ryan Huff <ryanhuff at outlook.com> wrote:
>
>> Using CAD's agent browser, can you pass variables to the url? This would
>> be variables that were passed to CAD from a script.
>>
>> Thanks,
>>
>> Ryan
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>
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