[cisco-voip] Problem with Jabber Auto Update

[Anthony Holloway]

Based on what you've shown us, it's an improper XML document that most
likely causing your issue.  Specifically, the config element.

Here is what I use and it has been tested, feel free to use it as a
reference:

<?xml version="1.0" encoding="utf-8"?>
<JabberUpdate>
<App name="JabberWin">
<LatestBuildNum>52330</LatestBuildNum>
<LatestVersion>10.6</LatestVersion>
<Mandatory>false</Mandatory>
<Message>
<![CDATA[
If you have questions about this update, or if you experience any issues
performing the update, please contact:<br /><br />
IT Support Department<br />
<a href="mailto:support at company.com">support at company.com</a><br />
<a href="tel:+16125551212">+1 612 555 1212</a>
]]>
</Message>
<DownloadURL>
http://10.1.1.1/jabber/updates/CiscoJabber-Install-ffr.10-6/CiscoJabberSetup.msi
</DownloadURL>
</App>
</JabberUpdate>

On Thu Jan 29 2015 at 12:49:16 PM Schmitz Daniel <Daniel.Schmitz at cancom.de>
wrote:

> Hi all,
>
>
>
> today I tried to realize the Auto Update Feature.
>
> Everything works well except for one thing.
>
> I use Jabber 10.5.x and I click on “Search for Updates” and then Jabber
> says you are using the latest version….but the latest version I want to
> install is 10.6.0 :/
>
>
>
> Here is the output of the update.xml
>
> <config version="1.0">
>
> <JabberUpdate>
>
> <App name="JabberWin">
>
> <LatestBuildNum>52330</LatestBuildNum>
>
> <LatestVersion>10.6.0</LatestVersion>
>
> <DownloadURL>http://x.x.x.x/Jabber/CiscoJabberSetup.msi</DownloadURL>
>
> </App>
>
> </JabberUpdate>
>
> </config>
>
>
>
> From my understanding, the access is ok but for some kind of reason Jabber
> things, that there is no newer version.
>
>
>
> Please help J
>
>
>
> Cheers
>
>
>
> *Daniel Schmitz*
>
> Teamleader Network & Communication Services
>
>
>
>
>
> [image: cid:image001.png at 01CDEE46.D04C86D0]
>
>
>
> CANCOM DIDAS GmbH
>
> Bernerstr. 38
>
> 60437 Frankfurt
>
> Deutschland
>
>
>
> Phone  +49 69 95022-327
>
> Mobile  +49 172 5252383
>
> Daniel.Schmitz at cancom.de
>
> www.cancom-didas.de
>
>
>
> CANCOM DIDAS GmbH
> Sitz der Gesellschaft: Langenfeld
> AG Düsseldorf HRB 63231, USt-Id Nr.: DE811548338
> Geschäftsführer: Dirk Kiefer, Thorsten Eska
>
>
>
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