[cisco-voip] Web page on Cisco Finesse agent desktop

Claiton Campos claitoncampos at gmail.com
Wed Jul 8 14:54:43 EDT 2015


Hi all,

Does anyone know if you can make the Finesse in the agent's screen can open
a web page? In my integration, when a call is received can do the Finesse
call a web page (screen pop), however this is done via browser. I want to
make all the information to agents only on Finesse screen in order to
optimize the work.

Thx,
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