[cisco-voip] Nuance UCCE Alternative for ASR/TTS

Ryan Burtch rburtch3 at gmail.com
Wed Jul 8 23:19:17 EDT 2015


Matt is right. There is another product that will work, but I wouldn't
recommend it for production.

It's called Aumtech and it uses an MRCP connection to Microsoft Speech
Server as the ASR/TTS engine, which is significantly cheaper than Nuance.
That said, it's not supported, so it's really only good for lab environment.




Sincerely,

Ryan Burtch

On Wed, Jul 8, 2015 at 11:07 PM, Matthew Saskin <msaskin at gmail.com> wrote:

> Nuance is the only ASR/TTS platform officially compatible with CVP.
>
> ref:
> http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp10_5/reference/guide/CCVP_BK_16BFCC00_00_1005-bom/CCVP_BK_16BFCC00_00_1005-bom_chapter_00.html
>
> Matthew Saskin
> msaskin at gmail.com
> 203-253-9571
>
> On Wed, Jul 8, 2015 at 12:33 PM, Brian Palmer <bpalmer at ctipath.com> wrote:
>
>>  Is there an alternative product that is not a Nuance product that can
>> be used for ASR/TTS in the Cisco UCCE world?
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Thank you,
>>
>> Brian Palmer
>>
>> bpalmer at ctipath.com
>>
>> Deployment Engineer
>>
>> CtiPath Communications
>>
>> Ph. (919) 590-9297
>>
>>
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20150708/c8bb813e/attachment.html>


More information about the cisco-voip mailing list