[cisco-voip] Nuance UCCE Alternative for ASR/TTS
Ryan Burtch
rburtch3 at gmail.com
Wed Jul 8 23:19:17 EDT 2015
Matt is right. There is another product that will work, but I wouldn't
recommend it for production.
It's called Aumtech and it uses an MRCP connection to Microsoft Speech
Server as the ASR/TTS engine, which is significantly cheaper than Nuance.
That said, it's not supported, so it's really only good for lab environment.
Sincerely,
Ryan Burtch
On Wed, Jul 8, 2015 at 11:07 PM, Matthew Saskin <msaskin at gmail.com> wrote:
> Nuance is the only ASR/TTS platform officially compatible with CVP.
>
> ref:
> http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp10_5/reference/guide/CCVP_BK_16BFCC00_00_1005-bom/CCVP_BK_16BFCC00_00_1005-bom_chapter_00.html
>
> Matthew Saskin
> msaskin at gmail.com
> 203-253-9571
>
> On Wed, Jul 8, 2015 at 12:33 PM, Brian Palmer <bpalmer at ctipath.com> wrote:
>
>> Is there an alternative product that is not a Nuance product that can
>> be used for ASR/TTS in the Cisco UCCE world?
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Thank you,
>>
>> Brian Palmer
>>
>> bpalmer at ctipath.com
>>
>> Deployment Engineer
>>
>> CtiPath Communications
>>
>> Ph. (919) 590-9297
>>
>>
>>
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>>
>>
>
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