[cisco-voip] Nuance UCCE Alternative for ASR/TTS

[Ryan Burtch]

Very cool man.




Sincerely,

Ryan Burtch

On Thu, Jul 9, 2015 at 6:36 AM, Andrew Grech <agrech88 at gmail.com> wrote:

> Just the other night I got bord and made my own app for this. Note will
> not go into production but was fun.
>
> Ccx takes voice recording and stores as wav
>
> Ccx posts recording to server using api step my server converts wav then
> uploads to googles api. My app returns OK to ccx
>
> Ccx makes a get request for the speech to text result stored on the server.
> On 9 Jul 2015 1:20 pm, "Ryan Burtch" <rburtch3 at gmail.com> wrote:
>
>> Matt is right. There is another product that will work, but I wouldn't
>> recommend it for production.
>>
>> It's called Aumtech and it uses an MRCP connection to Microsoft Speech
>> Server as the ASR/TTS engine, which is significantly cheaper than Nuance.
>> That said, it's not supported, so it's really only good for lab environment.
>>
>>
>>
>>
>> Sincerely,
>>
>> Ryan Burtch
>>
>> On Wed, Jul 8, 2015 at 11:07 PM, Matthew Saskin <msaskin at gmail.com>
>> wrote:
>>
>>> Nuance is the only ASR/TTS platform officially compatible with CVP.
>>>
>>> ref:
>>> http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp10_5/reference/guide/CCVP_BK_16BFCC00_00_1005-bom/CCVP_BK_16BFCC00_00_1005-bom_chapter_00.html
>>>
>>> Matthew Saskin
>>> msaskin at gmail.com
>>> 203-253-9571
>>>
>>> On Wed, Jul 8, 2015 at 12:33 PM, Brian Palmer <bpalmer at ctipath.com>
>>> wrote:
>>>
>>>>  Is there an alternative product that is not a Nuance product that can
>>>> be used for ASR/TTS in the Cisco UCCE world?
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Thank you,
>>>>
>>>> Brian Palmer
>>>>
>>>> bpalmer at ctipath.com
>>>>
>>>> Deployment Engineer
>>>>
>>>> CtiPath Communications
>>>>
>>>> Ph. (919) 590-9297
>>>>
>>>>
>>>>
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>>>>
>>>
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>>
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