[cisco-voip] Jabber for Windows 11.0 and Click to Dial in Word/Excel (Smart Tags)

[Jesse King (jesking)]

Hi ,

No, you highlight, then do the shortcut. Have you tried it? In excel if your cursor is in the cell, and you do ctrl+shift+j, it places the whole cell into the jabber call/search bar.

This works in all apps now.

Use application dial rules to deal with the dial plan if needed, you should be doing this to ease the pain for what your end users are complaining about.

The smarttag is an issue in office products as it changes from us to international versions, if I remember correctly.

Good luck.

J

From: Jason Aarons (AM) [mailto:jason.aarons at dimensiondata.com]
Sent: Thursday, July 23, 2015 9:46 AM
To: Jesse King (jesking); cisco-voip (cisco-voip at puck.nether.net)
Subject: RE: Jabber for Windows 11.0 and Click to Dial in Word/Excel (Smart Tags)

I assume you still have to type/copy/paste in what can sometimes be  really long international number, then add the access code or country code etc...dealing with end users complaining why the extra steps....it works in Skype etc.

I'm assuming since it's been missing for 2 years that Cisco has no plans to resolve the Smart Tags issue, or come up with an alternative solution.

I got zero feedback on the Support Forums as well.

From: Jesse King (jesking) [mailto:jesking at cisco.com]
Sent: Thursday, July 23, 2015 9:26 AM
To: Jason Aarons (AM); cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>)
Subject: RE: Jabber for Windows 11.0 and Click to Dial in Word/Excel (Smart Tags)

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/11_0/RN/JABW_BK_C5E7828C_00_cisco-jabber-windows-11-release-notes.html


*       Click-to-Call Keyboard Shortcut-Configure the MakeCallHotKey parameter to make a Cisco Jabber call using an administrator-defined global keyboard shortcut that is active from any application on your desktop. The default shortcut is CTRL+SHIFT+J and is enabled by default. For more information on configuring this parameter, see the Phone Parameters section in the Cisco Jabber 11.0 Deployment and Installation Guide.




From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Wednesday, July 22, 2015 9:19 AM
To: cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>)
Subject: [cisco-voip] Jabber for Windows 11.0 and Click to Dial in Word/Excel (Smart Tags)

If a user wants to be able to Click to Call from inside Excel or Word (Smart Tags) using the latest Jabber for Windows 11.0  that feature is no longer available ?

Is there a timeframe for a Microsoft Office 2013 Plug In for Jabber for Windows 11.0 ?


https://communities.cisco.com/thread/51040

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/11_0/RN/JABW_BK_C5E7828C_00_cisco-jabber-windows-11-release-notes.html



Jason Aarons, CCIEx2 No 38564
Consultant
Dimension Data
904-338-3245 mobile


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