[cisco-voip] Unity user parameters greyed out

John J bcchimp at gmail.com
Fri Jul 24 14:15:08 EDT 2015


I have this same issue currently with my 10.5.2 cluster su1.  LDAP
integrated users have the LDAP status greyed out as well as extension,
etc.  I have a TAC open as I'm sure it's a bug, but I had luck in the short
term by using BAT to fix it. Exported users in CSV, modified, then updated.

On Fri, Jul 24, 2015 at 11:57 AM, Ryan Huff <ryanhuff at outlook.com> wrote:

> If it is not from an LDAP integration, it maybe from an AXL integration.
> You could get a COBRAS snapshot of the account (to get the recorded name
> and messages ... etc). Then delete the account and restore.
>
> ------------------------------
> From: norm.nicholson at kitchener.ca
> To: cisco-voip at puck.nether.net
> Date: Fri, 24 Jul 2015 15:53:41 +0000
> Subject: [cisco-voip] Unity user parameters greyed out
>
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> I have users from our first install a few years ago that have parameters
> greyed out like LDAP integration. Is there a way to fix this  verses
> deleting the mailbox and re-creating it ?
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> Thanks
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> *Norm Nicholson*
>
> *Telecom Analyst*
>
> *City of Kitchener*
>
> *(519) 741-2200 x 7000 <%28519%29%20741-2200%20x%207000>*
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