[cisco-voip] Jabber - WebEx integration query

James Buchanan james.buchanan2 at gmail.com
Mon Jun 1 12:39:48 EDT 2015


Hello,

That is correct about the profile.

I'm not sure if SSO solves this or not.

When I have CWMS questions, I sometimes post on the supportforums.cisco.com
site for WebEx. I have found this to be very useful in getting accurate
answers quickly.

Thanks,

James

On Mon, Jun 1, 2015 at 12:38 PM, Ahmed Abd EL-Rahman <
Ahmed.Rahman at bmbgroup.com> wrote:

> Hi James,
> So the role of the UC conferencing service will be just providing the
> WebEx site URL, then the user must enter his email and password manually,
> right?
>
> The client is not also preferring the manual way of each user entering his
> WebEx credentials manually, so what if we configured the WebEx with SSO,
> will that help in avoiding that process?
>
> Many thanks James.
>
>
>
>
>
> Best Regards
>
> Ahmed Abd EL-Rahman
> Senior Network Engineer - BMB KSA
>
> On Jun 1, 2015, at 6:48 AM, James Buchanan <james.buchanan2 at gmail.com
> <mailto:james.buchanan2 at gmail.com>> wrote:
>
> Hello,
>
> You still must configure the web conferencing in the UC Service Profile.
> Just do not set the credentials setting to anything.
>
> Thanks,
>
> James
>
> On Sun, May 31, 2015 at 4:42 PM, Ahmed Abd EL-Rahman <
> Ahmed.Rahman at bmbgroup.com<mailto:Ahmed.Rahman at bmbgroup.com>> wrote:
> In this case no need to configure the conference UC service at all in the
> service profile ? we just should enter the access credentials manually ?
>
>
>
> Best Regards
>
> Ahmed Abd EL-Rahman
> Senior Network Engineer - KSA
>
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> From: James Buchanan [mailto:james.buchanan2 at gmail.com<mailto:
> james.buchanan2 at gmail.com>]
> Sent: Sunday, May 31, 2015 11:27 PM
> To: Ahmed Abd EL-Rahman
> Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
> Subject: Re: [cisco-voip] Jabber - WebEx integration query
>
> Did you enter your whole email address?
>
> There is no other way to send Webex Meetings Server credentials at present.
>
>
> On 31 May 2015, at 3:23 PM, Ahmed Abd EL-Rahman <Ahmed.Rahman at bmbgroup.com
> <mailto:Ahmed.Rahman at bmbgroup.com>> wrote:
> Hi James,
>
> When I try to do that it gives me a message “cannot verify your account.
> Check your password and then try again”
>
> Any ideas for possible reasons ?
>
> Also is it the only way to do that is that manual method or there are
> alternatives, also please if possible let me know any dependencies in terms
> of CUCM UC service and service profile configurations, specially the
> authentication source.
>
> Many thanks
>
>
>
> Best Regards
>
> Ahmed Abd EL-Rahman
> Senior Network Engineer - KSA
>
>
> From: James Buchanan [mailto:james.buchanan2 at gmail.com]
> Sent: Sunday, May 31, 2015 10:47 PM
> To: Ahmed Abd EL-Rahman
> Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
> Subject: Re: [cisco-voip] Jabber - WebEx integration query
>
> Hello,
>
> They must go under File, options and manually configure their webex login
> information .
>
> Thanks,
> James
>
>
>
> On 31 May 2015, at 2:44 PM, Ahmed Abd EL-Rahman <Ahmed.Rahman at bmbgroup.com
> <mailto:Ahmed.Rahman at bmbgroup.com>> wrote:
> Hi Gents,
>
> I have a setup including CUCM 10.5, IM&Presence 10.5, CUC 10.5, WebEx 2.5
> (on premises CWMS), Expressway 8.5, Jabber clients version 10.6
>
> The system is fine and jabber clients works fine and integrated well with
> CUCM, CUC, IM&P, but not with WebEx.
>
> The webex is working completely fine but from the Jabber client I can’t
> initiate a webex meeting or access meetings information and all the webex
> related options are not active as per the following snapshot:
> <image001.png>
>
> I already added the webex site URL to a conference UC service which is a
> assigned to the service profile in use, but still no success.
>
> So any ideas on how to complete the WebEx integration with Jabber client ?
>
>
>
>
>
> Best Regards
>
> Ahmed Abd EL-Rahman
> Senior Network Engineer - KSA
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