[cisco-voip] Jabber - WebEx integration query

[Eric Pedersen]

WebEx SSO will take care of that even if you don’t have SSO enabled with Jabber.

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of James Buchanan
Sent: 01 June 2015 10:40 AM
To: Ahmed Abd EL-Rahman
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Jabber - WebEx integration query

Hello,
That is correct about the profile.
I'm not sure if SSO solves this or not.
When I have CWMS questions, I sometimes post on the supportforums.cisco.com<http://supportforums.cisco.com> site for WebEx. I have found this to be very useful in getting accurate answers quickly.
Thanks,
James

On Mon, Jun 1, 2015 at 12:38 PM, Ahmed Abd EL-Rahman <Ahmed.Rahman at bmbgroup.com<mailto:Ahmed.Rahman at bmbgroup.com>> wrote:
Hi James,
So the role of the UC conferencing service will be just providing the WebEx site URL, then the user must enter his email and password manually, right?

The client is not also preferring the manual way of each user entering his WebEx credentials manually, so what if we configured the WebEx with SSO, will that help in avoiding that process?

Many thanks James.





Best Regards

Ahmed Abd EL-Rahman
Senior Network Engineer - BMB KSA

On Jun 1, 2015, at 6:48 AM, James Buchanan <james.buchanan2 at gmail.com<mailto:james.buchanan2 at gmail.com><mailto:james.buchanan2 at gmail.com<mailto:james.buchanan2 at gmail.com>>> wrote:

Hello,

You still must configure the web conferencing in the UC Service Profile. Just do not set the credentials setting to anything.

Thanks,

James

On Sun, May 31, 2015 at 4:42 PM, Ahmed Abd EL-Rahman <Ahmed.Rahman at bmbgroup.com<mailto:Ahmed.Rahman at bmbgroup.com><mailto:Ahmed.Rahman at bmbgroup.com<mailto:Ahmed.Rahman at bmbgroup.com>>> wrote:
In this case no need to configure the conference UC service at all in the service profile ? we just should enter the access credentials manually ?



Best Regards

Ahmed Abd EL-Rahman
Senior Network Engineer - KSA

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From: James Buchanan [mailto:james.buchanan2 at gmail.com<mailto:james.buchanan2 at gmail.com><mailto:james.buchanan2 at gmail.com<mailto:james.buchanan2 at gmail.com>>]
Sent: Sunday, May 31, 2015 11:27 PM
To: Ahmed Abd EL-Rahman
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net><mailto:cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] Jabber - WebEx integration query

Did you enter your whole email address?

There is no other way to send Webex Meetings Server credentials at present.


On 31 May 2015, at 3:23 PM, Ahmed Abd EL-Rahman <Ahmed.Rahman at bmbgroup.com<mailto:Ahmed.Rahman at bmbgroup.com><mailto:Ahmed.Rahman at bmbgroup.com<mailto:Ahmed.Rahman at bmbgroup.com>>> wrote:
Hi James,

When I try to do that it gives me a message “cannot verify your account. Check your password and then try again”

Any ideas for possible reasons ?

Also is it the only way to do that is that manual method or there are alternatives, also please if possible let me know any dependencies in terms of CUCM UC service and service profile configurations, specially the authentication source.

Many thanks



Best Regards

Ahmed Abd EL-Rahman
Senior Network Engineer - KSA


From: James Buchanan [mailto:james.buchanan2 at gmail.com<mailto:james.buchanan2 at gmail.com>]
Sent: Sunday, May 31, 2015 10:47 PM
To: Ahmed Abd EL-Rahman
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net><mailto:cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] Jabber - WebEx integration query

Hello,

They must go under File, options and manually configure their webex login information .

Thanks,
James



On 31 May 2015, at 2:44 PM, Ahmed Abd EL-Rahman <Ahmed.Rahman at bmbgroup.com<mailto:Ahmed.Rahman at bmbgroup.com><mailto:Ahmed.Rahman at bmbgroup.com<mailto:Ahmed.Rahman at bmbgroup.com>>> wrote:
Hi Gents,

I have a setup including CUCM 10.5, IM&Presence 10.5, CUC 10.5, WebEx 2.5 (on premises CWMS), Expressway 8.5, Jabber clients version 10.6

The system is fine and jabber clients works fine and integrated well with CUCM, CUC, IM&P, but not with WebEx.

The webex is working completely fine but from the Jabber client I can’t initiate a webex meeting or access meetings information and all the webex related options are not active as per the following snapshot:
<image001.png>

I already added the webex site URL to a conference UC service which is a assigned to the service profile in use, but still no success.

So any ideas on how to complete the WebEx integration with Jabber client ?





Best Regards

Ahmed Abd EL-Rahman
Senior Network Engineer - KSA
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