[cisco-voip] when would you use CTI Remote Device with Jabber?

[Anthony Holloway]

Sounds like you're talking about Jabber Extend and Connect.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100_chapter_010111.html#CUCM_TK_C0FB353B_00

And you're right about how it would work.  You can control your home land
line phone with your Jabber client.  UCCE has had this feature for some
time, called Mobile Agent, and requires two CTI Ports (LCP+RCP).  Now we
have it for regular folks or UCCX folks.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_6/design/guide/UCCX_BK_CBB99111_00_cisco-unified-contact-center-express/UCCX_BK_CBB99111_00_cisco-unified-contact-center-express_chapter_011.html#UCCX_RF_E796A578_00

I hope that helps.

On Fri, Jun 5, 2015 at 12:48 PM Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

>
> Just reading through some more documentation and am a little confused
> about when you would use CTI Remote Device with Jabber.
>
> It looks like you would use it for something like a PSTN phone at home
> when the voip quality is not as good as you'd like.
>
> For things like ringing the cellphone itself when Jabber unregisters or
> for handoff, I'm guessing I'm still using single number reach or whatever
> the Jabber equivalent is?
>
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst, Network Infrastructure
> Computing and Communications Services (CCS)
> University of Guelph
>
> 519‐824‐4120 Ext 56354
> lelio at uoguelph.ca
> www.uoguelph.ca/ccs
> Room 037, Animal Science and Nutrition Building
> Guelph, Ontario, N1G 2W1
>
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