[cisco-voip] UCCX 10.6 | CUCM 10.5.2 | CAD Extension out of service

[Justin Steinberg]

Are you on UCM 10.5.2su1 ?   I haven't seen that issue at all.

Is your VMware LRO disabled ?

Do your UCMs have one or two vCPU ?
On Jun 9, 2015 12:42 AM, "Ryan Huff" <ryanhuff at outlook.com> wrote:

> Has anyone been noticing that in this environment (UCCX 10.6 | CUCM 10.5.2
> | CAD); extensions will sometimes report as OutOfService (and subsequently
> cause CAD login issues) when in fact, the phone is registered, associated
> to the jTAPI/RMCMSubsys user, has CTI Control enabled (and is setup
> correctly in all other respects)?
>
> What seems to resolve this issue for me; is to super copy the phone to a
> fake mac address, delete the original and then re-mac the newly created
> device. Doing a cluster reboot seems to address this as well.
>
> This is a new 2 cluster build. Everything about the phone seems to
> function fine within call manager when CAD is having a login issue. I've
> changed the addressing mode on the phone (and CTI ports) to ipv4 only,
> turned JAL off on the phone. Just really odd and not very easy to define.
>
> I know CAD is near death and Finesse is the future, but I have to support
> CAD in this scenario.
>
> Thanks,
>
> Ryan
>
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>
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