[cisco-voip] Interesting off hook dial delay
Brian Meade
bmeade90 at vt.edu
Wed Jun 10 10:50:30 EDT 2015
DNA won't show the overlapping pattern. Set the Digit Analysis Complexity
CallManager Service Parameter to "TranslationAndAlternatePatternAnalysis"
on each node then pull CallManager traces for a test call. The Digit
Analysis section in the traces will now show the overlapping pattern.
On Wed, Jun 10, 2015 at 8:48 AM, Ryan Huff <ryanhuff at outlook.com> wrote:
> Experiencing some strange off-hook delay when dialing.
>
> Here are the tests I did:
>
> When dialing an exact match (another DN) from the off-hook position, I get
> a full T302 delay before the digits are sent. If however, I mark the target
> DN as urgent priority, it routes immediately (as I would expect).
>
> I've done some additional testing and placed 2 single DNs in a new PT/CSS
> and I get the same off-hook delay. If I dial the digits and send EnBloc
> with the dial softkey, everything works fine.
>
> When trying to transfer a connected call to a third caller, the secondary
> transfer button and the target line description do not appear until the
> delay passes and the phone rings
>
> I've used DNA and it isn't showing me anything unexpected; save this was a
> perfectly working system a few days ago.
>
> I've tried a cluster reboot, and that didn't change the condition. It
> sounds like signaling delay except for the fact the I can override the
> issue with Urgent Priority, if it were signaling delay nothing would
> override it. So I am left with inter-digit timeout but can't see where it
> could be coming from, especially with a new PT/CSS that only has 2 DNs in
> it.
>
> Thanks,
>
> Ryan
>
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>
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