[cisco-voip] Hosted Jabber, SSO and onprem UCM and UCXN

[Chris Clouse]

In order for the phone services and voicemail to be connected via SSO, CUCM and UCXN will also need to be enabled for SAML SSO on their own as well as having the WebEx Messenger SSO.  I would recommend that you be on 10.5+ even though it states supported with 10.0.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/SAML_SSO_deployment_guide/10_0_1/CUCM_BK_SB003832_00_saml-sso-deployment-guide-for/CUCM_BK_SB003832_00_saml-sso-deployment-guide-for_chapter_010.html

~Chris

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Justin Steinberg
Sent: Wednesday, June 10, 2015 12:09 PM
To: Cisco VOIP
Subject: [cisco-voip] Hosted Jabber, SSO and onprem UCM and UCXN


Has anyone setup SSO in the hybrid Jabber deployment model?

Customer has hosted WebEx Messenger Jabber, on-prem CUCM, and UCXN.   We have enabled SSO for all three systems.  We can use SSO to login to jabber and the UCM and UCXN end user self service web interfaces.    All that seems OK and SSO is working.

The problem is that once jabbers logs in to WebEx Messenger, it requires the user to go into file>options and manually enter their voicemail credentials.

I expect that it should just SSO into WebEx messenger, UCM phone services and UCXN voicemail services.

Any thoughts?

Justin
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