[cisco-voip] Forked Audio

[Chris Ward (chrward)]

Depending on the use cases and requirements. You should consider Cisco MediaSense. It has support for both Network-based Recording (Built-in Bridge and Gateway) and CUBE dial-peer forking. Any questions, just reach out.

+Chris
TME - MediaSense and Unity Connection

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jon Shay
Sent: Friday, June 12, 2015 9:42 PM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Forked Audio


We currently use both verint and higher ground. The latter is using both a span port and built in bridge (two separate installs).

Verint is expensive and is frustrating to support since they love using Java. But it works.

Higher ground easy to install and support but it depends on a thick client.
On Jun 12, 2015 4:29 PM, "Dave Goodwin" <dave.goodwin at december.net<mailto:dave.goodwin at december.net>> wrote:
Scott, while I did not work on that particular part of the engagement, a previous customer of mine used Telstrat. The phones were 79xx series running SIP firmware, and it also supported secure recording of SRTP streams. However, I can offer no comment or pros/cons of the software - other than that they got it to work with my assistance on the CUCM side. :-)

On Fri, Jun 12, 2015 at 5:23 PM, Scott Voll <svoll.voip at gmail.com<mailto:svoll.voip at gmail.com>> wrote:
Our Current call recording vendor just told me they only support SCCP phones.  is anyone else using a Forked audio call recording server that supports SIP and Built in Bridge?  we are migrating to 8861's which are SIP phones.

What Vendors are you using and do you have the pro's and con's you would like to share?

TIA

scott



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