[cisco-voip] What is better than MediaSense for recording calls?

[Lelio Fulgenzi]

Is anyone using (or has used) Eventide?

http://www.eventidecommunications.com/nexlog-communications-recorders

One of the important things for us would be multi level admin/access as well as being appliance based.



Sent from my iPhone

> On Jun 16, 2015, at 1:04 PM, Derek Andrew <Derek.Andrew at usask.ca> wrote:
> 
> We are running CUCM 10.5 and have MediaSense to record calls in one call centre. We would like to record more groups but have a small problem.  Anyone that can view/hear the recordings, can see all of them. There is no way to isolate one group from another.
> 
> Rather than purchase separate MediaSense servers for each group, we were wondering if there were any competitive products which would solve our problem. 
> 
> We cannot use a server that requires us to route all our traffic through the subnet of the recording server. MediaSense does not require this but some products I had seen do.
> 
> derek.andrew at usask.ca
> 
> -- 
> Copyright 2015 Derek Andrew (excluding quotations)
> 
> +1 306 966 4808
> University of Saskatchewan
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> 
> Typed but not read.
> 
> 
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